Customer Retention
12 Brand Archetypes and How They Can Help Your Business
Let's examine how popular brands, such as Disney and Tesla, employed these archetypes to boost loyalty and bottom-line results, and how you can apply these archetypes to your brand too.
6 Employee Engagement Tips for Strong Retention
Entrepreneurs should take the time to analyze their retention rates and ask themselves how they are working to ensure top talent is sticking around.
Don't Be Another Victim of a Rough Economy. Use These 8 Steps to Build Your Action Plan.
In times of economic uncertainty, businesses of all sizes can face significant challenges. By following these strategies, businesses can prepare for an economic slowdown and protect themselves from financial hardship.
5 Tips to Win Back Lost Customers
Here are five tips to help you get your old customers back right now.
3 Surefire Ways to Extend Your Customer's Shopping Experience
When customers feel entertained, they stick around longer and spend time discovering more products and spending more cash.
7 Surefire Ways to Turn Your Low Customer Retention Rates Around
Customer loyalty is key to building a thriving business.
Partners Over Partnerships: How Authentic Customer Lifetime Value Can Drive Growth
Customers have many options to choose from, and they don't buy from you just because you want them to — your motives really attract them.
Does AI Deserve All the Hype? Here's How You Can Actually Use AI in Your Business
We're constantly hearing about advancements in artificial intelligence, but how can you use it practically to streamline company operations?
14 Strategies For How To Retain Top Talent and Build Championship Teams
Beyond offering flexibility and healthier work-life balance, CEOs have achieved results by implementing these policies around company culture.
Customer Loyalty Is Your Holy Grail for Success. Here's How to Cultivate It.
Customer loyalty is an essential source of revenue for any business. Use these four tips to create a customer loyalty program that will give you the highest return on your investment.
3 Strategies to Respond to the Changes in the B2B Buying Journey
You still have to resolve pain points to maintain ever-evolving customer relationships.
As Inflation Soars, Consumers Want More Rewards and Shopping Incentives. Here's How to Give Them What They Want
With inflation becoming a pressing concern for most consumers, the desire for rewards and other shopping incentives has increased. We examine these incentives' impact on consumer shopping behavior and brand affinity.
How to Turn Strangers into Loyal Customers With User Onboarding
You never get a second chance to make a great first impression. User onboarding highlights the value of your product, enables users to get the most out of your solution and reduces the number of customer support tickets.
3 Ways To Boost Retention Through a Positive Employee and Candidate Experience
Employers can better direct engagement strategies to bolster retention efforts by focusing on the candidate and employee experience.
Want to Keep Shoppers Coming Back? Here's What You Can Learn from Craigslist
The classifieds site of the '90s may be old-school, but what it lacks in aesthetic it makes up for in practical allure.