Micah Solomon
Entrepreneur Leadership Network Contributor
Customer Service Transformation Expert
Latest
The Best Customer Service Companies Spend These 8 Minutes A Day Becoming Better Than the Rest of Us
These short and wildly effective customer service improvement steps will set you well on your way toward becoming "the Ritz-Carlton of Industry X" or "the Zappos of Industry Y."
5 Life-Changing Customer Service Secrets You Can Learn From Five-Star Hotels
Dramatically improve the customer service at your business by emulating the great hotels, including The Ritz-Carlton, Four Seasons and Michael Dell's newest ultra-luxury property.
5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)
Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.
More Authors You Might Like
-
Dan Bova
VP of Special Projects
-
Dmitry Kudrenko
Founder and CEO at Stripo and eSputnik
-
Emily Rella
Senior News Writer
-
Bryan Lovgren
Co-Founder of TrustaFact
-
Jessica Wong
Founder & CEO of both Valux Digital and uPro Digital
-
Entrepreneur Staff
Editor
-
Jacqueline Whitmore
Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
-
Greg Davis
CEO of Bigleaf Networks